I was blown away by the amazing customer service and upgraded to a spacious two-bed apartment without any extra charge. The apartment was impeccably clean, and the staff were incredibly friendly and accommodating. They immediately attended to any additional requirements I had without any fuss. The management team was also very helpful and accommodating. The location was perfect for business travelers like me, as it was close to the airport. The best part of my experience was the exceptional staff, especially Magistrat, who went above and beyond to ensure I had a memorable stay. When I realized I had forgotten my wallet in my room after checking out and going to the airport, Magistrat quickly found it and personally delivered it to me at the airport, even coordinating with the airline and local police to ensure its safe return. I cannot thank him enough for his honesty and outstanding service. The other highlights of my stay were the friendly and helpful staff, the quiet surroundings, and the stunning city view from my room. The hotel facilities were top-notch, with well-equipped gym, delicious breakfast, and two fantastic restaurants serving local BBQ. The ambience of the hotel was tranquil and relaxing, and the modern rooms and clean bathrooms added to the overall experience. I truly had an unforgettable stay and highly recommend this place to anyone visiting the area.

The accommodation was spacious located short walk to Rwanda, kigali and transport, that's what I was expecting. During the stay everything was exceptional and I got wake up calls as a compliment. It was good close to the airport. Everything about this stay was comfortable, thank you...

Serene location with beautiful hill views. Respectful privacy policy, offering daily room cleaning at your request. Fresh air and eco-friendly food options. Comfortable rooms.

Location close to the aiport. The staff was affable and accommodating. Appreciated the smooth check-in too. It had a handy kitchenette, so we made own meals: D

We had a really comfortable stay in Kigali not far from transport from the airport, the aiport and city center. Facilities included a safe, a sofa bed, and an iron, liked that.

The location is great, right in Kigali and with beautiful views of the hills. The staff are really friendly, helpful, and kind-hearted. The apartment is well-equipped with a microwave oven, coffee and tea makers, and a fridge.

Breakfast - Delicious and affordable, perfect way to start the day. Clean and tidy apartment - Immaculate and well-maintained, felt like a home away from home. Friendly staff always close by - Helpful, friendly, and always there to assist with any needs. Shuttle service - Convenient transportation option for exploring the city. Nearby supermarket - A great convenience for grabbing snacks or any necessities. Not a bad view - Enjoyed the pleasant scenery and took in the beauty of the surroundings.

I was really impressed with the value for the money at Phoenix Apartment By Link. The room was comfortable and clean, and the staff treated me with great kindness and respect. The location was also beautiful, with stunning views of the hills.

Hotel breakfast could have been better with more options.

We stayed in a spacious apartment close to the airport and the city center which was excellent and unbeatable.

the property exceeded my expectations. close to the airport, with great facilities like breakfast, gym, and swimming pool. thoroughly enjoyed my stay and would go back again and again.

Kitchenette was unusable, no utensils.

I recently stayed at the Phoenix Apartment in Kigali for a business trip and had a fantastic experience. The staff at the hotel, especially Brenda, were incredibly kind and provided professional hospitality that made our stay extra special. The apartment itself is perfect for business travelers, with top-notch facilities and a comfortable setup. The rooms were spacious and clean, and the WiFi was excellent. Additionally, its proximity to the airport was convenient for our travel purposes. great value for money and a highly recommended choice.

Strongly recommend this hotel.

Amazing location, just minutes away from the airport and conveniently close to popular tourist attractions. The spacious rooms with a lovely city view were a definite plus. The friendly and helpful staff went out of their way to make our stay comfortable, even assisting us with transportation and offering great dining recommendations.

There were a few negatives that affected our experience. the kitchenette in the room was practically useless as there were no utensils provided, making it impossible to cook.

I had a fantastic stay at Phoenix Apartment By Link. From the moment I made my reservation, the communication with Sabrina from Phoenix was excellent. She made me feel comfortable and less anxious about my first trip to Rwanda. The staff at the apartment were extremely friendly and hospitable, making my stay super comfortable. The facilities inside the apartment were top-notch, and the WiFi connection was excellent. The breakfast provided was delicious, and the hotel ambience was tranquil. The gym was well equipped and the rooms were modern with clean bathrooms. The nearby supermarket was convenient. I highly recommend this hotel for its exceptional service and amenities.

I got great value for my money at Phoenix Apartment By Link. The room was lovely, clean, and peaceful. The staff treated me with amazing friendliness and hospitality.

Breakfast delights could be improved with more flavorful options.

had a great time at phoenix apartment, exceeded expectations! loved the huge facility, warm staff, smooth check-in, and good exchange rate. clean and well-equipped apartments, excellent wifi, top-notch facilities. found my home in kigali. serene and peaceful, with lovely furniture. pool is huge and washing machine in the room was a bonus. staff always smiling and friendly, even taught me local language. thank you!

No ACs.